Privacy Policy
DentaGlow Dentist (Brisbane, Australia)
Effective Date: 27/02/2025
Last Updated: 27/02/2025
DentaGlow Dentist (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
- Information We Collect
We may collect and process the following types of personal information:
- a) Personal Information Provided by You:
- Name, phone number, email address, and postal address
- Date of birth and gender
- Health-related information required for dental consultations
- Payment and billing details
- Any other details you provide via forms or online appointments
- b) Automatically Collected Information:
- IP address and browser type
- Device information and operating system
- Website usage data (via cookies and analytics tools)
- Referring website or source
- c) Information from Third Parties:
- Health service providers (with your consent)
- Payment processors
- Publicly available sources (if necessary for verification)
- How We Use Your Information
We use your personal data for the following purposes:
- To schedule and manage dental appointments
- To provide dental care and related services
- To process payments and insurance claims
- To send appointment reminders and service updates
- To improve our website and enhance user experience
- To comply with legal and regulatory obligations
- To respond to inquiries and provide customer support
- How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:
- With Third-Party Service Providers: To assist with website hosting, payment processing, appointment management, and analytics.
- With Healthcare Providers: When necessary for treatment and continuity of care.
- With Legal Authorities: When required by law or to protect our rights, property, or safety.
- With Your Consent: In situations where you authorize sharing your data with specific entities.
- Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. These measures include:
- Secure data storage with encryption
- Access control and authentication protocols where possible
- Regular security assessments and staff training
However, while we strive to protect your information, no online data transmission is completely secure. We encourage you to take precautions when sharing personal details online.
- Your Rights and Choices
You have the following rights regarding your personal data:
- Access & Correction: You may request access to your personal information and ask for corrections if needed.
- Data Portability: You can request a copy of your data in a structured format.
- Withdraw Consent: If you previously consented to data processing, you can withdraw it at any time.
- Deletion Request: You may request the deletion of your personal data, subject to legal and operational requirements.
- Opt-Out: You can opt out of marketing communications at any time.
To exercise these rights, contact us at appointment@dentaglow.com.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These may include:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us understand website usage and improve our services.
- Marketing Cookies: Used for targeted advertising (if applicable).
You can manage cookie preferences via your browser settings.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal data.
- Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
- Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
DentaGlow Dentist
Shop 50, 215 Church Road, Taigum QLD 4018
07 3865 7072
By using our website or services, you agree to the terms of this Privacy Policy.